[Freelander_2]

My BlackBerry Passport's rear (main) camera will not focus, what can I do? Also I can hear a rattle when I shake the device, I haven't dropped the device and there is no damage to suggest this may have happened.

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[imz]

Same here, it's a software issue.

Ironic really since blackberry wants to "go in to software" but they can't get their own camera to work right under normal conditions.

I use camera++ on my passport, a third party app, no issues with auto focus, native camera is just not practical in those spare of the moment snaps.

Posted via CB10

[JG_Agustin]

I'm sorry to say it, but if you can hear something rattling it's a hardware issue: http://forums.crackberry.com/showthread.php?t=1026236

I had to get mine replaced by my carrier...

Posted with my powerful and masterful  Passport!

[Lusitano17]

Interesting. I don't have any focus issues with my PP but I do have the small rattling noise if I shake the device. Had never shaken device or heard anything until I read this post. I wonder if this is a common build phenomenon or if it will ultimately become a camera problem.