1. CrackBerry Question's Avatar
    I don't know the password or recovery question for Parental Lock
    I do know my BB ID and password
    Can I do any besides a factory reset?

    Ive recently started using BB Link to back up and after doing a few back ups needed to restore to one of them due to downloading a third party app. So I re loaded my Software and started the custom back up only excluding the update for "runtime" that my phone didn't like but that's isn't the problem. I was using the parental lock during the time of this specific backup and now I have forgotten my password and recovery answer .please Advises as to the best solution for this problem so I can have access to my emails Apps and accounts. JFR
    08-31-16 11:51 PM
  2. Bla1ze's Avatar
    You may find something here that will help you. - https://supportforums.blackberry.com...d/td-p/2825918 The long and the short of it is you're likely going to have to remove the settings or just wipe the device entirely. Can't see any other ways around it, sadly.
    09-01-16 04:35 AM

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