1. Jamaa's Avatar
    Received an email informing me that someone had logged in from a different IP (somewhere in europe) while i'm in Los Angeles (USA) and suddenly my password was not good anymore and my outlook login wasn't good anymore.

    Problem is, my password was fine all along, but I changed it to be safe. I then deleted the outlook acct on my phone, then re-added it. Still does not want to sync and says my password does not match.

    This happening to anyone else?

    Also getting this msg:

    Outlook and hotmail issues-img_20161121_222039.png

     Q10 SQN100-5/ T-Mobile with Wi-Fi calling
    11-22-16 12:23 AM
  2. Jamaa's Avatar
    Btw, this is only happening to ONE outlook acct. The other one I have on my phone has no problems.

     Q10 SQN100-5/ T-Mobile with Wi-Fi calling
    11-22-16 12:25 AM
  3. KKrusher's Avatar
    Not sure if your situation is the same as mine but I made a post a few days ago.
    I now have 2 Hotmail/Outlook accounts that I can't add anymore. Just can't figure it out.

    11-22-16 08:12 PM
  4. Jamaa's Avatar
    Yes, I think they are related.

    You can't change the password from within the email, you have to exit and go to the MSN page and log into your profile to change it from there.

    24 hours after changing the password and setting up emergency alternate phone & email notifications, I was able to get it working again.

     Q10 SQN100-5/ T-Mobile with Wi-Fi calling
    11-22-16 09:28 PM
  5. Ginowine's Avatar
    My outlook/hotmail account is fixed on Passport, Priv and Mozilla Thunderbird.

    I can download, synchronize all my e-mail messages again. It was worth to wait (It took 4 days for completion) during the migration of Microsoft.

    Posted via CB10
    11-23-16 09:05 PM
  6. Zebra 99's Avatar
    Could your email login website of outlook? If so, reboot yourBB and try install again. It's should easy just follow there guide.
    If not, you may fix password issue with website version of outlook.

    BTW, I would suggest shutdown pop service for safety issues.

    Posted via CB10 form my Blackberry Classic
    11-24-16 04:02 AM
  7. rthonpm's Avatar
    There was an issue on Microsoft's end. Here's the latest article on the issue: http://www.zdnet.com/article/outlook...hy-disruption/

    Posted via CB10
    11-24-16 08:34 AM

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