1. olga421's Avatar
    So I setup my outlook email account on my BlackBerry passport, and now I can't receive or send emails what's going on can someone pls help here thanx in advance

    Posted via CB10
    04-12-15 08:47 AM
  2. Adomeliss's Avatar
    Something wrong with the settings. I'm using outlook on my Passport myself and have no problems. Not only emails, I also synchronise contacts, calendars... No problems whatsoever.

    Posted via CB10
    04-12-15 08:57 AM
  3. olga421's Avatar
    Well what can be wrong with the settings?? Any suggestions?

    Posted via CB10
    04-12-15 10:53 AM
  4. Adomeliss's Avatar
    I would delete the account and try adding it again. Honestly there is not much space for errors. If you fill your login information correctly it should work. If it doesn't,
    1. Check if the 'Sync Email' is on.
    2. Check if your data plan is on.
    3. Hard reset sometimes helps...
    Outlook-img_20150412_235032.png

    Posted via CB10
    04-12-15 03:55 PM
  5. BCITMike's Avatar
    Any error messages? Usually do if there's a mail problem.

    After you using two factor authentication?

    What settings are you using?

    Posted via CB10
    04-12-15 06:17 PM
  6. Adomeliss's Avatar
    Any error messages? Usually do if there's a mail problem.

    After you using two factor authentication?

    What settings are you using?

    Posted via CB10
    I don't think outlook has two way authentication. Only google does... At least I haven't noticed it on outlook.

    Posted via CB10
    04-13-15 09:32 AM

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