Not able to Configure contacts

On my computer when I try to sync my contacts with my Z30 not all my contacts are transferred from my Z30 to computer. In the window on my computer there is a place to configure my contacts however when I click on configure the timer comes up and screen goes white. Thanks in advance for your assistance.

Windows what are you using and what is your default storage settings on it, Contacts or Outlook

Make sure that you have the contact shared with pc not just local
The settings are in the contacts

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