03-09-15 08:37 AM
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  1. thinkbox's Avatar
    thinkbox
    Hi All,

    Have anyone encountered an issue with BlackBerry Hub where it doesn't respond to a tap? It is intermittent, I really can't state the exact steps to replicate the issue. But when it happens, I have to swipe right or left to enable the Hub to work or respones to taps again.

    Posted via CB10
    03-06-15 03:40 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    No the only issue I had once or twice is the double swipe to wake up the device.
    03-06-15 05:25 AM
  3. thinkbox's Avatar
    thinkbox
    I see.

    By the way I am using Q10 on OS 10.3.1.1565. This Hub issue occurs to me 70%-80% of the time. It's just that I can't point out how to really replicate it.

    Posted via CB10
    03-06-15 07:42 AM
  4. anon(8982767)'s Avatar
    anon(8982767)
    I have the same issue
    03-06-15 09:10 AM
  5. ninetto's Avatar
    ninetto
    I have not had a tapping issue but the Hub is taking longer to load when I turn my phone on. Gestures also seem less responsive on my Z30 after the latest update.
    03-06-15 10:50 AM
  6. thinkbox's Avatar
    thinkbox
    Hi Naorazzla, are you using a Q10 also?

    Posted via CB10
    03-06-15 10:20 PM
  7. Chris Murphy's Avatar
    Chris Murphy
    Yep. Though it is more than a tap that becomes unresponsive. The entire hub becomes unresponsive for about 1 minute and then the phone works again. It is very random, maybe once a day so doesn�t bother me too much. Certainly a bug that will need to be polished out. And I keep my hub extremely clean, maybe only 10 things in there sometimes when it happens, so not a storage issue. - Classic on stock Verizon OS.

    - Chris Murphy 
    03-07-15 05:00 AM
  8. thinkbox's Avatar
    thinkbox
    Thanks Chris! What device are you using?

    Posted via CB10
    03-09-15 08:37 AM
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