1. Giacinto Trentadue's Avatar
    Hei everyone. I have this problem: when I am playing my videos on my BBPassport SE I can see them but I can't hear them. The video are being taked by the BBPassport SE itself so I don't understand that. Youtube app works fine and videos from the webbrowser too... only when I play them from Videos app. What's wrong?

    Posted via CB10
    08-30-15 01:40 PM
  2. Bla1ze's Avatar
    Depends on what the audio codec used is. Most videos should play but if the audio is encoded with something non-standard, SE might not be able to play it, especially if it's some DRM'd crap. You'd need more details about the videos themselves to be able to determine that. - https://developer.blackberry.com/dev...a_support.html
    08-30-15 06:47 PM
  3. Giacinto Trentadue's Avatar
    Even if I recorded the video with the Passport itself?

    Posted via CB10
    08-31-15 03:31 AM
  4. daftarynimita14's Avatar
    Try some another Video Apps available for BB
    08-31-15 03:35 AM
  5. Giacinto Trentadue's Avatar
    But this is strange. I mean this is what I do:

    - open the camera
    - start recording the video
    - then when finished I can play it
    - the video plays all good and fine but I have no sound.m

    I also tried that my friend Sendt me a video with the Samsung and one with the iPhone.... I can see them but I can't hear them.

    If I go to youtube I can play video and hear good, ringtones and all is just fine and works well, so I don't know... does anyone have the same problem?

    Posted via CB10
    08-31-15 10:55 AM
  6. Giacinto Trentadue's Avatar
    Case fixed : I had to restart the Passport and now I can hear the video. It needed the good old fashion turn off the device move hahaahha

    Posted via CB10
    08-31-15 10:58 AM
  7. Alexandros77's Avatar
    I have the same problem but it won't work even if I restart. I can record my voice on Parrot and video calling but not when making videos. Any idea?
    09-10-15 06:50 AM

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