[jayaofal89]

Hello, a few days ago I flashed my BB Q10 and I lost music/videos/image icon and same thing for the BB story maker. I have not access to the file explorer. My current version is 10.3.3.746, even when performing the update, the problem is still not solved. so can I have the right OS version?

[Ben xfg]

Hello, a few days ago I flashed my BB Q10 and I lost music/videos/image icon and same thing for the BB story maker. I have not access to the file explorer. My current version is 10.3.3.746, even when performing the update, the problem is still not solved. so can I have the right OS version?

Here is the proper OS for you.

https://mega.nz/#!JohjGQLB!BZM7uf0v0...sndRyGLiIcEvv8

Download to PC, plug in phone and run file.
Your device will be wiped during the process.

Posted via CB10

[Dunt Dunt Dunt]

You installed a developer OS that isn't meant for consumer use.... missing a lot of apps. BlackBerry doesn't host autoloader files, you can download one here https://mega.nz/#!JohjGQLB!BZM7uf0v0...sndRyGLiIcEvv8

[jayaofal89]

Here is the proper OS for you.

https://mega.nz/#!JohjGQLB!BZM7uf0v0...sndRyGLiIcEvv8

Download to PC, plug in phone and run file.
Your device will be wiped during the process.

Posted via CB10

Thank you verry much, it worked