1. jayaofal89's Avatar
    Hello, a few days ago I flashed my BB Q10 and I lost music/videos/image icon and same thing for the BB story maker. I have not access to the file explorer. My current version is 10.3.3.746, even when performing the update, the problem is still not solved. so can I have the right OS version?
    12-06-19 10:57 AM
  2. Ben xfg's Avatar
    Hello, a few days ago I flashed my BB Q10 and I lost music/videos/image icon and same thing for the BB story maker. I have not access to the file explorer. My current version is 10.3.3.746, even when performing the update, the problem is still not solved. so can I have the right OS version?
    Here is the proper OS for you.

    https://mega.nz/#!JohjGQLB!BZM7uf0v0...sndRyGLiIcEvv8

    Download to PC, plug in phone and run file.
    Your device will be wiped during the process.

    Posted via CB10
    12-06-19 12:44 PM
  3. Dunt Dunt Dunt's Avatar
    You installed a developer OS that isn't meant for consumer use.... missing a lot of apps. BlackBerry doesn't host autoloader files, you can download one here https://mega.nz/#!JohjGQLB!BZM7uf0v0...sndRyGLiIcEvv8
    12-06-19 12:47 PM
  4. jayaofal89's Avatar
    Here is the proper OS for you.

    https://mega.nz/#!JohjGQLB!BZM7uf0v0...sndRyGLiIcEvv8

    Download to PC, plug in phone and run file.
    Your device will be wiped during the process.

    Posted via CB10
    Thank you verry much, it worked
    12-07-19 10:41 AM

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