New Email Notifications Not Working - DTEK60
DTEK60, BBA100-2, Android 6.0.1, Security Patch 5 Mar 17, Build AAJ934, Personal Email Account Office 365
Problem:
New email notifications are not showing on my locked screen, the notification is not sounding, and the Pulse Notification Light does not flash when a new email arrives.
In Settings/BB Hub+ Account/Account Settings/Notification Settings I have: Email Notifications, Notification Sound, Heads-up Notification, Vibrate and Pulse Notification Light all set to ON.
But a new email comes in silently with no notification sound, nothing on the locked screen and no pulse notification light. However, the new message appears as unread in my Hub when I open my device manually.
All other accounts in my Hub (Text Messages, Messenger, WhatsApp, Facebook etc) all come in correctly with a notification - there is a notification sound, they appear on the locked screen, the pulse notification light flashes etc.
This problem started just a few days ago, till then all has worked perfectly since acquiring my device last December.
What have I inadvertently switched off, where else should I check to correct a setting?
Thanks.