Need Z30 HELP adding mobile # to e xisting contact.

I have an exiting contact that I am having an issue with adding a mobile number to her contact.

1 - I click on contact
2 - once open, I click on edit
3 - I ADD mobile number
4 - I click SAVE
5 - I am returned to her contact page
6 - NO mobile number

I have completed these 6 steps over and over with no change. Help.

Posted via CB10

try a hard reset , then try again

Maybe try making a new contact for that person with the mobile number and add the existing information. You then can delete the old contact page for her.

I think the point was adding the second number to an existing contact. I could on my BB Bold, but not on my Z10, and i think i read that this feature just does not exist on BB10.

Try restarting you're phone or try savings it only on local memory and not with your email it could be a problem with connection to the email servers that is causing the problem

Posted via CB10

Originally Posted by to boldly go

I think the point was adding the second number to an existing contact. I could on my BB Bold, but not on my Z10, and i think i read that this feature just does not exist on BB10.

This feature definitely exists on bb10

Posted via CB10

Originally Posted by to boldly go

I think the point was adding the second number to an existing contact. I could on my BB Bold, but not on my Z10, and i think i read that this feature just does not exist on BB10.

As ymb stated, the feature definitely exists on BB10, although it might be faulty in the OPs software, as he is doing the correct steps and not having the second number save for his contact.