1. CrackBerry Question's Avatar
    I mailed Viber Team yesterday about problems we are getting using viber. They replied me back and they said the app available on the BBWorld is not a native Blackberry app. It is an Android based app so they can't promise it's full functionality. Further, they added that they have no future plans for developing native BB Viber App soon. I urge all my friends on this forum to mail to viber support tea, to build a native app for us or mail the blackberry support team to bring native viber app with full functionality.
    Jrox74 likes this.
    08-05-14 11:08 PM
  2. Jrox74's Avatar
    Just curious what problems are you having with Viber? I use it on my Z10 as I have been communicating with my Girlfriend in Australia as I'm here in HK. The calls will tend to drop out a bit but the WiFi coverage where she is is not fantastic but the call quality is very clear. Rocking 24-7 with my Z10 & 16GB PlayBook.
    Last edited by Jrox74; 08-06-14 at 01:52 AM.
    08-05-14 11:18 PM
  3. Ajay Chopra1's Avatar
    I just have to keep in open in the active frame, else it does not rings or there is delayed messages. Other issue I had with it is whenever my wifi disconnects and reconnects after that viber shows no connectivity. So i have to close and start the app again. It is just annoying to keep in acive frame and check it time by time whether it is connected or not.
    igor10000 likes this.
    08-06-14 12:49 AM
  4. RafiqK's Avatar
    Download mobile1 market and download Viber from there using the. Apk

    My friend has it on his Z30 and the app doesn't need to be open in active frame for him to get notifications or calls from Viber.

    Posted via CB on my BlackBerry Z30
    08-06-14 01:12 AM
  5. Ajay Chopra1's Avatar
    does it really works in real time...i mean does notifications come without any delay?
    08-06-14 01:14 AM
  6. RafiqK's Avatar
    does it really works in real time...i mean does notifications come without any delay?
    I am confirming with my friend and I'll get back to you in here .

    Posted via CB on my BlackBerry Z30
    08-06-14 01:16 AM
  7. LeeU1911's Avatar
    I use the version from BBWorld as well. It does not show you the message in the Hub but it does show a notification (ring bell icon) whenever I have new message. And I don't keep it open in active frame.
    08-06-14 01:18 AM
  8. Ajay Chopra1's Avatar
    I am confirming with my friend and I'll get back to you in here .

    Posted via CB on my BlackBerry Z30
    ok thnx....confirm him about others issues also...if there is any
    08-06-14 01:19 AM
  9. Ajay Chopra1's Avatar
    I use the version from BBWorld as well. It does not show you the message in the Hub but it does show a notification (ring bell icon) whenever I have new message. And I don't keep it open in active frame.
    but it lets me to get the message late...and calls does not appear if it is not opened
    08-06-14 01:23 AM
  10. RafiqK's Avatar
    ok thnx....confirm him about others issues also...if there is any
    Sure will do.

    BTW check your settings in the Viber app..maybe you don't have some setting turned on.

    Posted via CB on my BlackBerry Z30
    08-06-14 01:23 AM
  11. Ajay Chopra1's Avatar
    Sure will do.

    BTW check your settings in the Viber app..maybe you don't have some setting turned on.

    Posted via CB on my BlackBerry Z30
    Settings are right as always for me
    08-06-14 01:25 AM
  12. Jrox74's Avatar
    Hi I got it from BBWorld and I get my messages quickly and it does ring when I get calls. I do not have to keep it open and I have no lag time in receiving calls or messages. As long as I'm in a good WiFi area I do not have any issue with the connection & because I have unlimited data it works fine when not connected to WiFi as well. I do get a notification in the Hub. If all your settings are correct I'm not sure what to tell you. I do believe someone will come up with something for you here as 99.9% of my questions I have received solid answers from everyone. Rocking 24-7 with my Z10 10.2.1.3247
    08-06-14 01:49 AM
  13. RafiqK's Avatar
    Hi I got it from BBW and I get my messages quickly and it does ring when I get calls. I do not have to keep it open and I have no lag time in receiving calls or messages. As long as I'm in a good WiFi area I do not have any issue with the connection & because I have unlimited data it works fine when not connected to WiFi as well. I do get a notification in the Hub. If all your settings are correct I'm not sure what to tell you. I do believe someone will come up with something for you here as 99.9% of my questions I have get solid answers here. Rocking 24-7 with my Z10 10.2.1.3247
    Post a screen shot of your settings here so he can see and compare with his.

    Posted via CB on my BlackBerry Z30
    08-06-14 01:51 AM
  14. Ajay Chopra1's Avatar
    Hi I got it from BBWorld and I get my messages quickly and it does ring when I get calls. I do not have to keep it open and I have no lag time in receiving calls or messages. As long as I'm in a good WiFi area I do not have any issue with the connection & because I have unlimited data it works fine when not connected to WiFi as well. I do get a notification in the Hub. If all your settings are correct I'm not sure what to tell you. I do believe someone will come up with something for you here as 99.9% of my questions I have received solid answers from everyone. Rocking 24-7 with my Z10 10.2.1.3247
    Yes, as Rafiq suggested post a screenshot of your settings so that I can check if I am going wrong anywhere. This help would be appreciated. And what about reinstalling should I give it a try?
    08-06-14 03:14 AM
  15. arvind1983's Avatar
    The Android port available on BBWorld works very well. I have no problem using it on my Z10. I use it everyday, quite often. I have never experienced any issues with it. It is a bit slow but its surely usable. Notifications works well even when the app is closed. I am able to received calls when app not open in active frame. I have no idea why others have problems. Maybe check your wifi or data coverage. All I need from VIber is to update the current app in the BBWorld as it is a bit old. The new version has a great UI.
    08-06-14 03:20 AM
  16. Jrox74's Avatar
    Hi I just looked at the settings and a screen shot will not really help as they are just all personal preferences. From Privacy, Notifications, Calls & Messages, Media, display, General, & Restoring Viber defaults. I have version 4.3.0. Not meaning to be difficult but it will be a lot of screen shots for nothing I believe as the settings are very straight forward. Rocking 24-7 with my Z10 & 64GB PlayBook
    08-06-14 03:40 AM
  17. Ajay Chopra1's Avatar
    Hi I just looked at the settings and a screen shot will not really help as they are just all personal preferences. From Privacy, Notifications, Calls & Messages, Media, display, General, & Restoring Viber defaults. I have version 4.3.0. Not meaning to be difficult but it will be a lot of screen shots for nothing I believe as the settings are very straight forward. Rocking 24-7 with my Z10 & 64GB PlayBook
    OK thanks anyways. I'll try a reinstall and hope this will fix all issues for me. This means everybody is getting notification in realtime. I'll post my results afterwards if it also worked for me. Ok btw what is Show viber status icon in general settings? Should I keep it on or turn it off?
    08-06-14 03:54 AM
  18. Jrox74's Avatar
    Native Viber App-img_20140806_165023.png

    This is from the notification page. Let me know what other setting page you would like to see..

    Posted via CB10 with my Rocking Z10
    08-06-14 03:55 AM
  19. Ajay Chopra1's Avatar
    The Android port available on BBWorld works very well. I have no problem using it on my Z10. I use it everyday, quite often. I have never experienced any issues with it. It is a bit slow but its surely usable. Notifications works well even when the app is closed. I am able to received calls when app not open in active frame. I have no idea why others have problems. Maybe check your wifi or data coverage. All I need from VIber is to update the current app in the BBWorld as it is a bit old. The new version has a great UI.
    We aren't getting any updates soon as they told me that they are doing nothing to make any updates for BlackBerry in near future.
    08-06-14 04:00 AM
  20. Jrox74's Avatar
    Also in the general page there is a setting for Enhance Connectivity make sure that is on & I have mine set to auto so that Viber stays connected in unstable or blocked networks. I hope some of this has been helpful.
    08-06-14 04:00 AM
  21. Ajay Chopra1's Avatar
    Click image for larger version. 

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    This is from the notification page. Let me know what other setting page you would like to see..

    Posted via CB10 with my Rocking Z10
    Ok send me general page screenshot. I would be thankful to you.
    08-06-14 04:02 AM
  22. Jrox74's Avatar
    Native Viber App-img_20140806_171024.png
    Native Viber App-img_20140806_171017.png

    Here is the general page & the Enhance Connectivity setting. Good luck & I hope this fixes your issues. What version do you have?

    Posted via CB10
    08-06-14 04:13 AM
  23. Ajay Chopra1's Avatar
    Click image for larger version. 

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    Click image for larger version. 

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    Here is the general page & the Enhance Connectivity setting. Good luck & I hope this fixes your issues. What version do you have?

    Posted via CB10
    I have 4.3 and hope your suggestions would help me.
    08-06-14 04:16 AM
  24. Ajay Chopra1's Avatar
    Thank yo all for your help. I would come back later to you if the problem exists.
    08-06-14 04:17 AM
  25. Jrox74's Avatar
    Hey your welcome I hope it does the trick as it works well for me. Better than the Skype app that is for sure & the call quality is much better. First time I have been on this side of a question it is usually the other way around! Rocking 24-7 with my Z10 & 16GB PlayBook
    08-06-14 04:24 AM
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