1. RJD52's Avatar
    Name of contacts don't appear when I receive a message.
    11-12-17 01:27 PM
  2. JSmith422's Avatar
    Name of contacts don't appear when I receive a message.
    Are those contacts still on your device? That's how we discovered that half of our over 700 contacts were missing was through the text messages.

    What device are you using?

    Posted via CB10
    11-12-17 01:48 PM
  3. RJD52's Avatar
    BB Key one. The name of the contacts appear in the icon Messages but not in the Hub.
    11-12-17 02:25 PM
  4. JSmith422's Avatar
    BB Key one. The name of the contacts appear in the icon Messages but not in the Hub.
    Sorry, not much experience with the Keyone or other android Berrys, mostly a lot of BB10. But I'm sure someone else here can assist. Best of luck, I know it's frustrating!

    Posted via CB10
    11-12-17 02:46 PM
  5. chrissycee1975's Avatar
    I'm having a similar issue with my phone log. Can't find another post/thread that I had found online discussing the same issue. Permissions are shown in my settings for the phone but my outgoing calls do not show the name of the contact stored on my phone. I recall another post which says that company names are not recognized by the phone app/BB Android OS. Can't they fix this to show both or default to show one name or the other depending on what is input into the contact?
    03-02-18 05:48 PM

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