1. CrackBerry Question's Avatar
    My Z30 has been doing a factory swipe for the past 96 hours. It reached 99% and has been stuck there for 32 hours. Will this phone ever be right again
    07-31-16 03:01 PM
  2. bhoqeem's Avatar
    Tell me... have you removed the SD card before wiping?
    07-31-16 03:08 PM
  3. kenmandl's Avatar
    no I did not remove my sim card. I have done a factory swipe before without removing and without trouble
    07-31-16 03:24 PM
  4. bhoqeem's Avatar
    NOT the Sim card. SD Card. It's different.

    Posted via CB10
    07-31-16 06:30 PM
  5. kenmandl's Avatar
    I did not take that out but I did when you mentioned it. lets see if it helps
    07-31-16 09:37 PM
  6. ohaiguise's Avatar
    Reset the phone until it stops trying to wipe and then do a factory reload in BlackBerry Link.
    07-31-16 10:50 PM

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