1. CrackBerry Question's Avatar
    What should i do? Its like heating up and then it suddenly shuts down.. What to do...?
    08-20-14 05:52 AM
  2. jaydee5799's Avatar
    Hello and welcome. Which OS are you running? I would probably reload an OS. Seems like an app of some sort is running constantly and heating up your phone.
    08-20-14 05:56 AM
  3. Jasper Blue Tarrayo's Avatar
    I just updated it a few hours ago. 10.2.. Not sure
    Or is it just the battery.?
    08-20-14 06:40 AM
  4. Jasper Blue Tarrayo's Avatar
    I just tried to open my z10 then just 1 touch it turns off... Soo should i bring this phone to the BB SHOPS..? Battery, core or what...?
    08-20-14 06:46 AM
  5. kbz1960's Avatar
    Did it only start after you updated it?
    08-20-14 07:30 AM
  6. Jasper Blue Tarrayo's Avatar
    Nope.. It started way back before i updated it.. But it takes a while to shut down.. Unlike after i updated it. One touch then it shuts off.. What to do?
    08-20-14 08:14 AM
  7. Jasper Blue Tarrayo's Avatar
    I tried it gain and it works.. But i need to plug in the charger for it to work, and when i unplug it it shuts off again.... What to do...?
    08-21-14 12:51 AM
  8. w_scott's Avatar
    Backup, wipe, reinstall with autoloader, restore.

    Worked with my Q10.
    08-21-14 01:04 AM

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