[CrackBerry Question]

My screen lock password on my Priv no longer allows me to access my phone. It worked earlier today but just recently stopped allowing access for some reason. Is there anything that I can do to gain access past the screen lock? If it means losing all the data on the phone to gain access that will be acceptable.
Please remember that I cannot get past the screen lock so any suggestions on how to reset using the phone only will not work.

[BB-JAM215]

Have you tried both keyboards?