02-10-15 09:29 PM
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  1. Champagnecork's Avatar
    Champagnecork
    YES, all mails have been opend, all apps updated and the even LED indicator disabled.
    02-10-15 11:05 AM
  2. Uzi's Avatar
    Uzi
    Moderator
    Restart?

    PassportSQW100-1/10.3.1.2243
    02-10-15 11:05 AM
  3. discrete longfellow's Avatar
    discrete longfellow
    I had the same issue, was with a vzw variant though. I'd suggest a restart and security wipe...then if that does nothing to solve your issue, you're probably in the same boat as a few others. I took mine back to verizon and they recognized it as a hardware issue and replaced it under their warranty program. Hope this helps.
    02-10-15 11:08 AM
  4. Champagnecork's Avatar
    Champagnecork
    Thnaks. Yes restarted it several times. Let the batterie run flat.
    To no avail.
    What is the security swipe, please ?
    02-10-15 11:46 AM
  5. sedalia066's Avatar
    sedalia066
    Ambassador
    Originally Posted by Bernhard1156
    What is the security swipe, please ?
    Setting/Security and Privacy/Security Wipe

    Follow the instructions and let the phone run for a while. Takes a long time and needs a lot of battery so plugged in to a power source is a good idea.
    02-10-15 02:18 PM
  7. anischab's Avatar
    anischab
    Security wipe deletes the phone memory and restores the phone to factory settings!!!! Don't do it without a good backup file!

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.1.2941; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.0.675; Germany.
    02-10-15 02:20 PM
  8. anischab's Avatar
    anischab
    What about just turning the LED off in the settings (notifications)!?! Instead of deleting your phone which is in no relation to the consequences of your loss?!?!

    My red LED is flashing non stop, how do I get it to stop?-img_20150210_202259.png

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.1.2941; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.0.675; Germany.
    02-10-15 02:24 PM
  9. guygardner73's Avatar
    guygardner73
    Trusted Member
    Put black tape over it.

    PassportSQW100-1/10.3.0.1418 O2 UK
    02-10-15 02:27 PM
  10. pharandemahesh's Avatar
    pharandemahesh
    Originally Posted by guygardner73
    Put black tape over it.

    PassportSQW100-1/10.3.0.1418 O2 UK
    Lol.. hardware solution for hardware problem

    Posted via CB10
    02-10-15 03:15 PM
  11. Champagnecork's Avatar
    Champagnecork
    Thanks - I did that as one of the first attemps to stop this blinking LED!
    This a brandnew € 600 phone, guys! I should work without a hardware or a software problem!
    And besidess: it seems a common problem!
    If you BB guys are watching: work on an update to fix this embarrasing problem!
    02-10-15 04:56 PM
  12. Ment's Avatar
    Ment
    I have the same issue. Nothing done in software fixes it: security wipe/autoloading a leak. Still the same. Tape it over, live with it or send if back if under warranty.
    02-10-15 05:19 PM
  13. Champagnecork's Avatar
    Champagnecork
    Thank you. That saves my from the security swipe. I will exchange the device. Shame on BlackBerry. Such a big and enoying bug! By now, they should have taken notice !!

    Posted via CB10
    02-10-15 09:29 PM
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