I had the same issue, was with a vzw variant though. I'd suggest a restart and security wipe...then if that does nothing to solve your issue, you're probably in the same boat as a few others. I took mine back to verizon and they recognized it as a hardware issue and replaced it under their warranty program. Hope this helps.
Follow the instructions and let the phone run for a while. Takes a long time and needs a lot of battery so plugged in to a power source is a good idea.
What about just turning the LED off in the settings (notifications)!?! Instead of deleting your phone which is in no relation to the consequences of your loss?!?!
Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.1.2941; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.0.675; Germany.
Thanks - I did that as one of the first attemps to stop this blinking LED!
This a brandnew € 600 phone, guys! I should work without a hardware or a software problem!
And besidess: it seems a common problem!
If you BB guys are watching: work on an update to fix this embarrasing problem!
I have the same issue. Nothing done in software fixes it: security wipe/autoloading a leak. Still the same. Tape it over, live with it or send if back if under warranty.
Thank you. That saves my from the security swipe. I will exchange the device. Shame on BlackBerry. Such a big and enoying bug! By now, they should have taken notice !!