1. CrackBerry Question's Avatar
    Everything is off, all permissions to run are denied, OS is up to date. I've removed the battery, waited, and reinstalled, no change. Usage is: System-70%, Android Player-24%, PIM services-22%, Display-20%. Phone is 1 year old, time for a new battery?
    01-12-17 12:12 PM
  2. jaydee5799's Avatar
    Definitely. Every phone i have owned i have needed a new battery after a year. Buy one and try it
    01-12-17 01:22 PM
  3. 1122334455667788's Avatar
    The battery really shouldn't have deteriorated that much in one year.
    Replacements are pretty cheap though (about $10), so you might as well give that a try.
    01-12-17 02:01 PM
  4. Halifax Guy's Avatar
    Everything is off, all permissions to run are denied, OS is up to date. I've removed the battery, waited, and reinstalled, no change. Usage is: System-70%, Android Player-24%, PIM services-22%, Display-20%. Phone is 1 year old, time for a new battery?
    That's difficult to say, I am still using the original battery (with no issues what-so-ever) that my Q10 came with and it is well over three years old.

    Posted using a Q10, 10.3.2.2474.
    01-12-17 07:09 PM
  5. Jamaa's Avatar
    Delete all your android apps if you cannot figure out which one is causing your problem.

    Because one of them definitely is.

    Battery being one yr old has nothing to do with your problem.

     Q10 SQN100-5/10.3.3.2049 T-Mobile with Wi-Fi calling
    01-13-17 01:47 AM
  6. Bbnivende's Avatar
    Get a battery health app.

    Posted via CB10
    01-13-17 02:16 AM
  7. Drg84's Avatar
    Blackberry virtual expert can check your battery health.

    Posted via CB10
    01-14-17 12:45 PM
  8. O_T16's Avatar
    Seems like you may have to purchase a new battery

    Posted via CB10
    01-14-17 12:51 PM

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