1. jmo712's Avatar
    Some time after I did the Marshmallow Update, and set up my new Priv, I noticed the Tab disappeared. When I go into settings to, the option is already turned on. When I toggle it off and back on, I get "Unfortunately, Productivity Tab has stopped". I have restarted the device several times, called BB Support and they are stumped on the issue. Can anyone help?

    Created by typing on my sexy Blackberry Classic Keyboard..but I think the  Priv wants me to try her keyboard too!
    05-07-16 05:44 PM
  2. conite's Avatar
    Try a more aggressive reboot. Hold the power button down until the device starts its reboot cycle. Ignore the prompt. Keep holding.
    05-07-16 08:19 PM
  3. jmo712's Avatar
    Factory reset fixed the issue. Had to have been app related.

    Typed on my sexy Samsung Tab Pro..my Blackberry Classic gets jealous!
    05-08-16 12:03 AM
  4. JeBe4's Avatar
    Check your settings, I figured it out! I recall the whole screen overlay whatever, I first encountered this issue on the Priv never on my 6P so this overwrite to change app permissions was new to me. It was annoying enabling and disabling permissions having to do this " temporary" fix as an extra step, nonetheless I saw the thread that allows you the ability to turn it off so you can adjust your permissions as you want without doing the temporary thing.....

    ok so go back into the app permissions where the gear icon is and go down to draw over other apps ( I had mines off)......which it will REMAIN, but I went to menu and show system then scrolled down to productivity tab and I notice it said NO instead of YES!...changed it to YES , closed out turned the productivity tab on and off again in the display settings and WHAM it is BACK...........sigh..............................

    where did this draw over other apps even originate from, I haven't had an issue adjusting permissions on my Nexus 6P ever. So annoying to have to go in and change it up but whatever
    07-28-16 03:03 PM

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