1. CrackBerry Question's Avatar
    dear
    help me
    i have passport.. when wh type Q.. it show QW, also Z show ZX , Y show YU, B show BN
    or W show QW and other is same
    the other button is normal

    i try buy new keypad (because i tought is keypad error). but when i finish change.. i try again, but still the same

    anyone have same problem with me?

    how to slove this.. because, i use passport for daily use, so very difficult to type to reply message

    best regard
    agus b
    04-09-17 12:50 AM
  2. Agus Baramuli's Avatar
    up..up
    04-09-17 12:54 AM
  3. thurask's Avatar
    Could be an OS issue, especially if you're on something older than 10.3.2 I believe. Or fat fingers.
    04-09-17 01:37 AM
  4. spantch101's Avatar
    dear
    help me
    i have passport.. when wh type Q.. it show QW, also Z show ZX , Y show YU, B show BN
    or W show QW and other is same
    the other button is normal

    i try buy new keypad (because i tought is keypad error). but when i finish change.. i try again, but still the same

    anyone have same problem with me?

    how to slove this.. because, i use passport for daily use, so very difficult to type to reply message

    best regard
    agus b
    I have had this issue with the q10 but never another BlackBerry device. And with the. Q10 there was a spot that made contact with the back of my keypads creating hypersensitivity on the keys to the left of my keyboard. If a software reset doesn't do it . Maybe check the keyboard before putting the device back together fully . Just to check if something else is pressing the back of your keypad
    04-09-17 09:51 AM
  5. Agus Baramuli's Avatar
    dear
    dear i buy a new keypad, an installed.. but when i trun on, still the same
    also i try to reset / and upgrade new firmware.. still the same
    any solution?
    best regard
    04-11-17 09:32 AM
  6. spantch101's Avatar
    dear
    dear i buy a new keypad, an installed.. but when i trun on, still the same
    also i try to reset / and upgrade new firmware.. still the same
    any solution?
    best regard
    Did you test the keys separately before putting the housing back together. ?
    04-11-17 01:24 PM

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