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dear
help me
i have passport.. when wh type Q.. it show QW, also Z show ZX , Y show YU, B show BN
or W show QW and other is same
the other button is normal
i try buy new keypad (because i tought is keypad error). but when i finish change.. i try again, but still the same :(
anyone have same problem with me?
how to slove this.. because, i use passport for daily use, so very difficult to type to reply message
best regard
agus b
up..up
Could be an OS issue, especially if you're on something older than 10.3.2 I believe. Or fat fingers.
I have had this issue with the q10 but never another BlackBerry device. And with the. Q10 there was a spot that made contact with the back of my keypads creating hypersensitivity on the keys to the left of my keyboard. If a software reset doesn't do it . Maybe check the keyboard before putting the device back together fully . Just to check if something else is pressing the back of your keypad
dear
dear i buy a new keypad, an installed.. but when i trun on, still the same
also i try to reset / and upgrade new firmware.. still the same
any solution?
best regard
Did you test the keys separately before putting the housing back together. ?