1. Les Beassie's Avatar
    I have replaced my cable and reloaded BB Link. The Link sees the Passport but the device is not “connected” when I try to run backup. I can back up manually to the computer the media and image files but the texts will not backup. However, I need to back up my texts which is not possible outside of BB Link. Suggestions?
    12-18-18 09:16 PM
  2. brookie229's Avatar
    I have replaced my cable and reloaded BB Link. The Link sees the Passport but the device is not “connected” when I try to run backup. I can back up manually to the computer the media and image files but the texts will not backup. However, I need to back up my texts which is not possible outside of BB Link. Suggestions?
    If you are running Windows 10 try enabling SMB 1.0 as explained here: https://support.wdc.com/knowledgebas....aspx?ID=20736

    Disregard the WD stuff.
    12-18-18 09:57 PM

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