1. Mark Rahaman's Avatar
    Hi there

    Does anyone else have this problem? My hub on my passport silver keeps jumping since the new update, I hesitated for ages before doing the update and now this.

    Does anyone have any ideas on how I can fix this?

    Mark

    Posted via CB10
    01-22-17 07:34 AM
  2. Tim-ANC's Avatar
    Do you have the Face 10 app?
    01-22-17 09:04 AM
  3. Mark Rahaman's Avatar
    Hi Tim, yes it is installed on my phone, could this be the reason?

    Posted via CB10
    01-23-17 03:14 AM
  4. Tim-ANC's Avatar
    Yes it could be. Un-install then reboot. People here report it can be re-installed again without problems.
    01-23-17 03:45 AM
  5. Keng Ng's Avatar
    I found Face10 was the culprit for me.

    Posted via CB10 on Passport
    01-23-17 04:03 AM
  6. Tim-ANC's Avatar
    New native app available too. Haven't tried it:

    http://forums.crackberry.com/app-ann...rry10-1086044/
    01-23-17 05:33 AM
  7. Mark Rahaman's Avatar
    Thanks so much Tim! I have updated face 10 and my hub is back to normal, I thought I was going to have live with this! I never would have known it could be an app, thanks guys I really appreciate you taking the time. Mark

    Posted via CB10
    Tim-ANC likes this.
    01-23-17 05:58 PM
  8. Tim-ANC's Avatar
    Glad for you. Don't thank me. I read the forum topics about the new update. Someone else discovered the problem.
    01-24-17 12:47 AM
  9. Mark Rahaman's Avatar
    Well thank you for taking the time to reply and pass the info on!

    Posted via CB10
    Tim-ANC likes this.
    01-24-17 04:52 PM

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