1. CrackBerry Question's Avatar
    my dtek50 screen has gone completely black I tried resetting it but it too didn't worked this problem all of suddenly
    06-05-17 08:37 AM
  2. conite's Avatar
    Hold the power button down for 32 seconds.
    06-05-17 08:50 AM
  3. Sanjay Ramakrishnan's Avatar
    I did that also holding power buttom for 32 seconds still the screen is blank
    06-05-17 09:52 AM
  4. Tamashek's Avatar
    Welcome to Android Berry. The new experience

    Posted via CB10
    06-05-17 12:11 PM
  5. conite's Avatar
    I did that also holding power buttom for 32 seconds still the screen is blank
    Is the light on when charging? Have you tried another cable and charger?

    Have you tried to boot to the fastboot screen (power button and down volume from off)?
    06-05-17 12:33 PM
  6. conite's Avatar
    Welcome to Android Berry. The new experience

    Posted via CB10
    Very useful. Thanks for the support contribution.
    06-05-17 12:33 PM
  7. Sanjay Ramakrishnan's Avatar
    my screen lights, black screen completely blank. my touch is working I can hear kep pad voice
    06-05-17 10:50 PM
  8. Sanjay Ramakrishnan's Avatar
    i was a blackberry fan first it was bold then z10 both was awesome there was never a problem its been only 2 months i purchased dtek50 theres this frustrating problem blackberry android
    06-05-17 10:56 PM
  9. conite's Avatar
    Sounds like a simple warranty repair.
    06-05-17 11:36 PM
  10. Sanjay Ramakrishnan's Avatar
    in warranty does they replace it and give me
    06-05-17 11:48 PM

Similar Threads

  1. Replies: 7
    Last Post: 06-06-17, 05:15 PM
  2. My First Battery Run
    By bigballofyarn in forum BlackBerry KEYone
    Replies: 11
    Last Post: 06-06-17, 09:25 AM
  3. Screen randomly turning on
    By ohhh my in forum BlackBerry Mobile Support
    Replies: 1
    Last Post: 06-05-17, 10:08 AM
  4. My blackberry Playbook wont turn on and the battery drains
    By smithymethods in forum BlackBerry PlayBook
    Replies: 3
    Last Post: 06-05-17, 10:01 AM
  5. Replies: 2
    Last Post: 06-05-17, 03:11 AM
LINK TO POST COPIED TO CLIPBOARD