1. CrackBerry Question's Avatar
    My Z30 is stuck at 2% battery, refuses to charge (at least by the looks of things), however it's really difficult to tell because the "screen is frozen". I tried resetting the phone but I still have yet to figure that out as well. Any ideas?
    02-15-16 04:16 AM
  2. seba00999's Avatar
    Have you tried resetting the phone by hold the volume up and down for 10 seconds?

    Posted via CB10
    02-15-16 07:48 AM
  3. 1Criz's Avatar
    Try to charge via USB from PC for few hours. Sometimes it helps.

    Posted via CB10
    02-15-16 09:44 AM
  4. Lusitano17's Avatar
    You can also hard reboot with a long press on power button....hold about 20 seconds until LED flashes and boot logo appears.

    Posted via CB10
    02-15-16 11:00 AM

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