05-28-19 03:56 PM
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  1. pharyz b's Avatar
    pharyz b
    my bb z30 its not reading my sim line its writting sos i tried everything except contacting my service provider since i dont know who it is the phone i bought online on a platform like ebay
    05-09-19 07:49 PM
  2. conite's Avatar
    conite
    Ambassador
    Try a new SIM card?
    05-09-19 08:51 PM
  3. spARTacus's Avatar
    spARTacus
    Originally Posted by pharyz b
    ... i tried everything except contacting my service provider since i dont know who it is...
    If you don't actually have a Service Provider then that could be part of the problem.

    Posted via CB10 on Z10
    05-09-19 09:24 PM
  4. pharyz b's Avatar
    pharyz b
    already did tried a new sim card and its not working also tried my simcard on another phone and its working perfectly still tried the manual thing where i select umts still not working
    05-09-19 09:30 PM
  5. howarmat's Avatar
    howarmat
    were z30s unlocked? has a sim for your carrier ever worked in it?
    05-09-19 09:44 PM
  7. scrannel's Avatar
    scrannel
    Originally Posted by howarmat
    were z30s unlocked? has a sim for your carrier ever worked in it?
    You phone should say if it's locked.
    05-10-19 09:54 AM
  8. Denis Freeman's Avatar
    Denis Freeman
    Originally Posted by pharyz b
    my bb z30 its not reading my sim line its writting sos i tried everything except contacting my service provider since i dont know who it is the phone i bought online on a platform like ebay
    I was charging my z30 and stepped out, when I got back it was showing SOS. I took it to my service provider and they couldnt figure it out. I eventually changed the sim slot but to no avail. I guess it's an issue with blackberry z30 dying gradually. What a bad Denise to a BEAUTIFUL phone /OS
    05-24-19 02:58 PM
  9. Chuck Finley69's Avatar
    Chuck Finley69
    Trusted Member
    Originally Posted by Denis Freeman
    I was charging my z30 and stepped out, when I got back it was showing SOS. I took it to my service provider and they couldnt figure it out. I eventually changed the sim slot but to no avail. I guess it's an issue with blackberry z30 dying gradually. What a bad Denise to a BEAUTIFUL phone /OS
    Don't tell Denise about the demise
    05-24-19 03:06 PM
  10. Kbreen's Avatar
    Kbreen
    Originally Posted by pharyz b
    already did tried a new sim card and its not working also tried my simcard on another phone and its working perfectly still tried the manual thing where i select umts still not working
    Hardware issue. Try changing the sim tray.

    Posted via CB10
    05-24-19 03:53 PM
  11. spARTacus's Avatar
    spARTacus
    Originally Posted by Chuck Finley69
    Don't tell Denise about the demise
    Picky, picky....

    Posted via CB10 on Z10
    05-24-19 06:43 PM
  12. Rootbrian's Avatar
    Rootbrian
    It may have been marked stolen. Those are all classic signs. It could easily be that the seller did exactly that, months or weeks after you bought it. It's happened before.

    Go to settings > security and privacy > sim card and scroll down. If it shows all of them in the unlocked state, it's been marked stolen.

    Submitted via blackberry passport on freedom mobile HSPA+ or LTE
    05-24-19 07:20 PM
  13. Chuck Finley69's Avatar
    Chuck Finley69
    Trusted Member
    Originally Posted by Rootbrian
    It may have been marked stolen. Those are all classic signs. It could easily be that the seller did exactly that, months or weeks after you bought it. It's happened before.

    Go to settings > security and privacy > sim card and scroll down. If it shows all of them in the unlocked state, it's been marked stolen.

    Submitted via blackberry passport on freedom mobile HSPA+ or LTE
    In this example, would another term applicable be called "blacklisted" or does that mean something else?
    05-24-19 09:55 PM
  14. Rootbrian's Avatar
    Rootbrian
    Originally Posted by Chuck Finley69
    In this example, would another term applicable be called "blacklisted" or does that mean something else?
    Yes, same thing.

    Submitted via blackberry passport on freedom mobile HSPA+ or LTE
    05-24-19 11:33 PM
  15. Denis Freeman's Avatar
    Denis Freeman
    Originally Posted by Chuck Finley69
    Don't tell Denise about the demise
    Hahaha
    05-28-19 03:51 PM
  16. Denis Freeman's Avatar
    Denis Freeman
    Originally Posted by Kbreen
    Hardware issue. Try changing the sim tray.

    Posted via CB10
    I changed my sim tray 3 times but one funny thing was it recognised other phone networks except my service provider. I inserted my wife's sim cause we use the same service provider and it did not recognize her sim too. Is z30 dead to my service provider? Even when it sees other networks, it only sees them in 3g 'ONLY'
    By the way, my sim and my wife's work well in other phones
    05-28-19 03:56 PM
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