My BlackBerry Q5 keeps turning off?

Hi there,

I have blackberry q5 device with a carrier of idea network and am from India, my device is switching off automatically and displays a red colour empty battery logo and it is not turning on until i keep charging pin, if any knows about this issue please help me out. thanks in advance

sounds like an issue with the hardware, is it under warranty?

It's probably a battery malfunction. Consider purchasing a new one.