1. CrackBerry Question's Avatar
    I recently updated my Q10 to 10.3/ the latest OS available.
    While trying to update whatsapp via BB World, it opens BB ID and says REQUEST FAILED-An unknown error has occurred, please try again.
    I am able to login to my BB id through my laptop browser.
    03-29-15 01:22 AM
  2. jaydee5799's Avatar
    login to your BBID on your phone first. then go to BBW. If that doesn't work reset your BBID password....https://blackberryid.blackberry.com/...coverpassword/
    03-29-15 02:09 PM

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