1. CrackBerry Question's Avatar
    my phones was fine up until this morning when i was using whatsapp. It just shuts off. I thought it was gonna restart but nothing happened. I decided to do a battery pull and restarted only to shut off when the loading bar reached about 1/5th. i thought it need to charge but i remember i had 3 bars before it had shut off. Can someone help me?
    08-02-14 11:03 AM
  2. jaydee5799's Avatar
    Hello and welcome.
    I would charge it for a while and try to start it up again. If it doesn't boot all the way, I would consider downloading the OS and reinstalling it on your phone using your laptop and a USB cable.
    08-02-14 06:59 PM

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