1. GdelaFuenteMTY's Avatar
    Hello everybody:
    I tried to reload the software in my Z30 using Link, to update the OS from there. I have a backup tkG.
    Almost at the end of the process it gave me an error, and the device is useless. When I try to reload, it fails again and again.
    I remember that before BB10 it was a program to load the OS to a frozen phone.
    Someone knows of a program to do that or of anyway to rescue my phone?

    02-22-17 04:48 PM
  2. crackbb10's Avatar
    Search the forums for Sachesi. Lots of people here use it. I hope the phone isn't bricked.

    Posted via CB10
    GdelaFuenteMTY likes this.
    02-22-17 05:13 PM
  3. crackbb10's Avatar
    This may be a good place to start.


    Posted via CB10
    GdelaFuenteMTY likes this.
    02-22-17 05:15 PM
  4. spantch101's Avatar
    I've done the same in the past. These steps should help.... Don't use link !

    Reload an Unresponsive BlackBerry 10 Device on Windows

    The following steps explain how to reload an unresponsive BlackBerry 10 device using a Windows computer.

    This process is required when attempting to reload the operating system on BlackBerry’s that unresponsive and are not being detected by the BlackBerry Link Software.

    Note: Completing the reload process will delete all content from the device. If you haven’t backed up your BlackBerry previously with BlackBerry Link, the content will not be recoverable.*

    Close BlackBerry Link and BlackBerry Desktop Software if installed.

    Disconnect all Blackberry smartphones from the computer.

    Navigate to*www.blackberry.com/updates*using Internet Explorer or Mozilla Firefox.

    Scroll down to*Update on the web*and click*Check for Updates.

    When prompted, click*Save File.

    When prompted, click*Run*to install the drivers.

    When the application loader launches, connect the BlackBerry 10 smartphone.

    Hold the*power*button for*10*seconds until the BlackBerry smartphone turns off.

    Press the*power*button again to turn on the device.

    A prompt will appear and the BlackBerry LED will light up red,*USB: UNKNOWN*or*USB: BlackBerry (PIN)*will display on the drop down.


    A prompt will state*Checking for BlackBerry Device Software updates. The device will now automatically power off and on with the LED lighting up green.

    Follow the onscreen prompts to reinstall the BlackBerry software.
    meattray and GdelaFuenteMTY like this.
    02-22-17 08:40 PM
  5. spantch101's Avatar
    Let us know if it works
    GdelaFuenteMTY likes this.
    02-22-17 08:42 PM

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