1. lois Gray's Avatar
    OK so my bb z 10 wouldn't open any apps so i tried to restart my phone, it turned off then wouldn't turn back on again i tried holding down the on button for about 30 seconds but nothing happened so i plug it in about 4 hours later i go back, i try holding down on button again, and then after 15 seconds a red LED light flashes twice but that's it nothing else, what should i do? i tried taking out battery and putting it back in but still does the same. i don't know what to do about it...
    09-21-14 03:58 PM
  2. jaydee5799's Avatar
    Sounds like a soft brick. I think you will have to plug into your PC and reload the OS
    lois Gray likes this.
    09-21-14 04:06 PM

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