1. CrackBerry Question's Avatar
    my blackberry z10 handset is restarting it self . i have seen to change my battery also when i charge my phone while charging it is restarting it self and when i unplug the charger the same thing is hepnd. i have done restore my phone and update my phone factory data reset even i puted new software of blackberry z10 from a software shop . what can i do now . please help me out. thank you . my mail id is - gaurchintu9@gmail.com
    01-04-16 06:48 AM
  2. conite's Avatar
    Battery contacts may be gutting loose. Stick some paper in the battery compartment to force the battery up against the pins.
  3. conite's Avatar
    Battery contacts may be gutting loose. Stick some paper in the battery compartment to force the battery up against the pins.
    01-04-16 07:23 AM
  4. scrannel's Avatar
    Unclear if you say you tried another battery, but if the paper shim doesn't work, you might try using a different battery. I was having the same issue on my Z10 and only using a different battery helped.
    01-04-16 09:42 AM

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