1. CrackBerry Question's Avatar
    My phone just turned off when upload the sofware t the computer then connect it to my phone after it finish installing keep on saying my phone is not connected to device
    11-23-15 05:15 PM
  2. jaydee5799's Avatar
    ok let's start over. Which phone do you have and which OS are you trying to install?
    11-23-15 05:19 PM
  3. Bla1ze's Avatar
    https://salesforce.services.blackber...direct/kb34545
    http://support.blackberry.com/kb/art...mber=000034045

    ^^ The error and resolution but it's going to take more info, like your device. Which device is it?
    11-23-15 05:19 PM

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