1. John Ransom1's Avatar
    I recently bought a z10 I used it for about a day. I was doing an update but it got interrupted. Then when I tried try to open up an app it flickers then closes. They keyboard won't let me type any punctuation and I can't even open up the settings. What the heck happend?

    Posted via CB10
    09-13-16 09:08 AM
  2. brookie229's Avatar
    Not sure what happened to your Z10, but if the device has relatively little info on it, I would suggest a reload of the OS using Blackberry Link on your PC OR an autoloader to the newest OS from here: http://forums.crackberry.com/bb10-le...rchive-943672/
    09-13-16 09:14 AM
  3. John Ransom1's Avatar
    Would a interruption in downloading a new Os Ave caused this?

    Posted via CB10
    09-13-16 01:28 PM
  4. John Ransom1's Avatar
    Have

    Posted via CB10
    09-13-16 01:28 PM
  5. brookie229's Avatar
    Would a interruption in downloading a new Os Ave caused this?

    Posted via CB10
    Yes, that is possible.
    09-13-16 01:30 PM
  6. John Ransom1's Avatar
    How do I fix it? Do I do what you suggested before?

    Posted via CB10
    09-13-16 01:42 PM
  7. John Ransom1's Avatar
    Also. What does Sim Card locked mean

    Posted via CB10
    09-13-16 01:42 PM
  8. Lusitano17's Avatar
    Also. What does Sim Card locked mean

    Posted via CB10
    I believe you can lock a Sim card by enabling that function in SIM card management but you will need to contact your service provider to provide you with a PIN to enter in order to lock or unlock the network on your phone. This prevents others from using your Sim card if it's removed from your device.


    Posted via CB10
    09-13-16 02:51 PM
  9. Lusitano17's Avatar
    How do I fix it? Do I do what you suggested before?

    Posted via CB10
    Follow Brookies suggestion and reload your OS by connecting to a PC with BBLINK....odds are the interruption corrupted something.

    Posted via CB10
    09-13-16 02:52 PM

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