1. CrackBerry Question's Avatar
    I have a Blackberry 10 OS. This weekend several apps just quit working and I also have no emails. Nothing received and I cannot send emails. Checked with my provider and there is no problem with the internet or wifi. I can text and make phone calls. Some apps for example BBC.com work fine.

    Please advise.
    Thank you,
    Brina
    07-19-17 05:49 AM
  2. Ragbert's Avatar
    If you haven't tried rebooting yet, try that first. Hold down both the up & down volume buttons together for several seconds until the screen goes black, then let go. Your device will restart on its own. Usually that's enough to fix anything which starts to act weird, like the NY Times app not recognising that you're logged in.

    If your email still misbehaves, delete and re-install the email account, which usually fixes it.

    Hope that helps!


    Typed on my Q10, SQN100-2, 10.3.2.2813
    07-19-17 09:00 AM

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