1. elpeehi's Avatar
    BlackBerry Passport, 10.3.3.1435. I rebooted by holding down volume keys together until phone reset. Music icon still not working. What do next?
    04-06-17 01:17 AM
  2. Heavens1's Avatar
    Try a 32 second re- boot, so hold down the power key and volume down key for 32 seconds. Time it. It's the equivalent of a battery pull.

    Post back how you go ๐Ÿ˜€

    Edit
    Have you done a BlackBerry link back up of late? If not might be a good idea to do one now.
    Last edited by Heavens1; 04-06-17 at 04:44 AM.
    04-06-17 04:24 AM
  3. elpeehi's Avatar
    Thanks for your reply. I did do back up on blackberry link. Also did power button and vol button down 32 seconds. Music player no work. Also today before doing above, now calculator icon not working. Next steps before I switch to Apple?
    04-19-17 08:04 PM
  4. Heavens1's Avatar
    bb10 autoloader

    http://forums.crackberry.com/bb10-le...oloader-927076

    http://forums.crackberry.com/bb10-leaked-beta-os-f395

    Beware, you will lose all data, so make sure you backup.

    Post back how you go ๐Ÿ˜€
    04-19-17 09:55 PM
  5. BerryRipe's Avatar
    Try a 32 second re- boot, so hold down the power key and volume down key for 32 seconds. Time it. It's the equivalent of a battery pull.

    Post back how you go ๐Ÿ˜€

    Edit
    Have you done a BlackBerry link back up of late? If not might be a good idea to do one now.
    I learn something new everyday. I never heard of this, thank you.

    Posted via CB10
    04-19-17 10:08 PM

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