1. CrackBerry Question's Avatar
    I have blackberry z3 running BB OS 10.3.2836. When i try to play some of the music files (Mp3) it says "This file contains an unsupported media format While i can play those files on my PC and other devices. I restarted my Phone but still same problem. While the other mp3 files work fine. I also tried to move music files to my z3 using Blackberry link but same problem again.
    11-28-16 02:02 PM
  2. Bla1ze's Avatar
    The media player is just downright finicky sometimes. Usually, a reboot fixes it but you already tried that. You can try a different media player from BlackBerry World or just reboot again. I've not come across anything to magically just make the file work, but it's certainly supported. The media player just acts stupid at times.
    Laura Knotek likes this.
    11-28-16 02:06 PM
  3. 9277's Avatar
    I have rebooted several times and also i copied many other music files to my z3 but same problem only 25 to 30% files work i also tried 4 other music player apps from blackberry world and android app store but can't get any better result.
    11-28-16 02:34 PM

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