1. darkhawk's Avatar
    Just to see if I'm right

    Security wipe new q10
    Start it up with my bbid
    Log into BBM and app world
    Log into emails.

    Seems basic enough am I missing anything.
    Thanks folks.

    Posted via CB10
    06-10-16 12:15 PM
  2. conite's Avatar
    From where did you obtain the "new" Q10. If it belonged to someone else, you need to have the seller remove the device from his online BlackBerry Protect, or provide you with HIS BBID so you can do it yourself.

    Otherwise, you'd be the proud owner of a new brick.
    06-10-16 12:19 PM
  3. darkhawk's Avatar
    It's my wife old q10
    She's now on the priv

    Posted via CB10
    06-10-16 12:46 PM
  4. darkhawk's Avatar
    That's a scary thought tho. Thanks!

    Posted via CB10
    06-10-16 12:50 PM
  5. Dunt Dunt Dunt's Avatar
    Yeah first you want to remove BlackBerry Protect and any unlock passwords... Make SURE she has gotten everything off the phone that she needs or wants.

    Then wipe it or just reload the OS using LINK. Now if you are moving from your Q10 to her Q10, you can also use LINK to do a device switch.
    06-10-16 03:52 PM
  6. darkhawk's Avatar
    Thanks for the help!


    Posted via CB10
    06-11-16 02:57 PM

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