1. Saboteur6's Avatar
    Ever since the last update (a couple weeks ago) the fingerprint ID scanner no longer works to unlock the phone. The button still works when I push it though.
    Anyone else have this issue? A fix?

    Model: BBD100-2
    O/S: Android 7.1.2
    Security Patch: May 5, 2018
    06-13-18 07:23 PM
  2. Carjackd's Avatar
    Is it dirty? Have you tried cleaning it? No problem with the fingerprint scanner here . I reboot of your device may help
    06-13-18 10:42 PM
  3. Saboteur6's Avatar
    Is it dirty? Have you tried cleaning it? No problem with the fingerprint scanner here . I reboot of your device may help
    The button is clean as far as I can tell. It just stopped working after the last update

    I've rebooted multiple times, no change
    06-14-18 07:26 PM

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