Missing keypad unable to unlock Z30
Hello All,
A few threads on this issue related to z10 but none have helped solve my issue on a z30. On the unlock screen the field to enter the passcode is there, but the on screen keyboard/keypad does not show up, making it impossible to enter the unlock code, and impossible to use the phone.
I have tried restarting, hard reset, plugging USB into a computer, double finger swipe up from bottom, yelling at it and nothing has helped.
The z30 appears to be completely healthy/normal aside from this issue.
It has rendered the phone unusable and if I can't find a solution I'll have to switch to a different phone (which I don't want to do). Also I would like to get my pictures off of the internal storage on it (not on the media card or getting pics would be easy-beasy).
I am hoping someone can help me.
Thanks,
Kyle