04-19-17 08:18 PM
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  1. JSmith422's Avatar
    JSmith422
    People keep saying I sound like I'm underwater...

    Using a Z30 with 10.3.2

    Any ideas?

    Posted via CB10
    04-19-17 03:35 PM
  2. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Try a can of compressed air

    Use BBVE to to test the mic.

    Consider reloading the OS, and then using BBVE again to rule out a software issue. (Autoloader or LINK)

    Consider opening the phone to see if the mic can be cleaned. (Search youtube for video)

    Consider replacing the mic. https://www.etradesupply.com/blackbe...icrophone.html
    04-19-17 03:43 PM
  3. JSmith422's Avatar
    JSmith422
    Disregard this post, it was double posted by accident.

    Posted via CB10
    04-19-17 08:17 PM
  4. JSmith422's Avatar
    JSmith422
    Originally Posted by Dunt Dunt Dunt
    Try a can of compressed air

    Use BBVE to to test the mic.

    Consider reloading the OS, and then using BBVE again to rule out a software issue. (Autoloader or LINK)

    Consider opening the phone to see if the mic can be cleaned. (Search youtube for video)

    Consider replacing the mic. https://www.etradesupply.com/blackbe...icrophone.html
    Thanks, what is bbve?

    Posted via CB10
    04-19-17 08:17 PM
  5. thurask's Avatar
    thurask
    Trusted Member
    Ambassador
    Originally Posted by JSmith422
    Thanks, what is bbve?

    Posted via CB10
    BlackBerry Virtual Expert.
    04-19-17 08:18 PM
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