1. mruckus's Avatar
    Have only had this Z30 for 1.5 years. It holds a charge for only few hours. How do I fix this problem? Noticing "system" is the biggest battery drainer. What exactly is this? I have done hard reset (holdong down volume buttons) but same issue remains. I read some people suggest reinstalling OS. If this is what I need to do, how do I do this, and how do I back up data beforehand (photos, contacts, files)?

    Major Z30 battery drain issue-img_20160413_005634.png
    Major Z30 battery drain issue-img_20160413_005604.png
    Major Z30 battery drain issue-img_20160413_005354.png

    Posted via CB10
    04-13-16 12:34 AM
  2. mruckus's Avatar
    P.S. Not sure if this is connected but the phone has also been stalling a lot lately. Apps will just freeze for a few minutes and stall the phone.

    I should mention I have some Android apps installed (via Amazon Store and Google Playstore) but it happens on BlackBerry apps too (e.g. the BlackBerry browser, etc.).

    Posted via CB10
    04-13-16 12:37 AM
  3. mruckus's Avatar
    The stalling is getting really annoying. Anyone?

    Posted via CB10
    04-16-16 09:27 AM
  4. mruckus's Avatar
    Hmm, is this the reason for the stalling?
    Major Z30 battery drain issue-img_20160416_104506.png

    Posted via CB10
    04-16-16 09:46 AM
  5. Lusitano17's Avatar
    As suggested in your other thread on same issue...since a hard reboot dint resolve your drain it might be time to back up what you need, delete what you don't and reload or update your OS.
    04-16-16 10:08 PM
  6. Lusitano17's Avatar
    Install BlackBerry Link on your PC and backup your data. Then you can reload OS with Link.

    http://ca.blackberry.com/software/de...erry-link.html
    04-17-16 01:30 AM
  7. si001's Avatar
    Check if all your accounts are OK. Happened to me once, an email account info had change and it was trying to sync all the time, draining the battery

    Posted via CB10
    04-17-16 01:43 AM

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