1. droiddude's Avatar
    I love my Z30 but I have some issues with the phone maybe someone can help me. First every time I plug my phone into my PC it crashes it after a while. Second I having issues with SD cards. I have tried different ones all with the same result either I loose all my music or pictures or if they are not deleted i cannot access them or delete them. By the way this used to happen with a Z10 that I had. Please help I love my Z30 and just these issues are driving crazy(even considering a Nokia Icon) I love music and have a lot of it but i cant store it all on my phone.
    08-17-14 08:13 PM
  2. bintheredundat's Avatar
    Can't help with the first issue sorry.

    But for the second what are the details of your SD cards. Ie brand. Size. Class?

    I know from my experience anything that was bought off eBay etc for me and wasn't a class10 ended up giving me nothing but headaches.


    Posted via CB10
    08-17-14 08:23 PM
  3. anon5817504's Avatar
    Can't help with the first issue sorry.

    But for the second what are the details of your SD cards. Ie brand. Size. Class?

    I know from my experience anything that was bought off eBay etc for me and wasn't a class10 ended up giving me nothing but headaches.


    Posted via CB10
    In addition to this answer: have you tried formatting your sd card(s)? Either FAT32 or NTFS
    08-17-14 08:29 PM
  4. droiddude's Avatar
    I've erased & formatted them

    Posted via CB10
    08-17-14 10:42 PM
  5. droiddude's Avatar
    The last micro SD card I bought was a PNY 16 gb

    Posted via CB10
    08-17-14 11:32 PM
  6. droiddude's Avatar
    It was bought at Best Buy I actually took a Samsung micro SD card that was actually a 16 gb because of the same issue

    Posted via CB10
    08-17-14 11:33 PM
  7. anon5817504's Avatar
    Did you format it on your pc? I think I read somewhere that formatting in FAT32 will work
    08-18-14 02:49 AM
  8. jafrul's Avatar
    Did U format it IN the phone? Try that.

    With due diligence from my Astro on Z30STA100-2/10.2.2.1531
    08-18-14 03:10 AM
  9. Dave Bourque's Avatar
    I love my Z30 but I have some issues with the phone maybe someone can help me. First every time I plug my phone into my PC it crashes it after a while. Second I having issues with SD cards. I have tried different ones all with the same result either I loose all my music or pictures or if they are not deleted i cannot access them or delete them. By the way this used to happen with a Z10 that I had. Please help I love my Z30 and just these issues are driving crazy(even considering a Nokia Icon) I love music and have a lot of it but i cant store it all on my phone.
    I haven't had the crashing issue in a long time. Are you using windows 8?

    Z10STL100-3/10.2.1.3247
    08-18-14 03:31 AM
  10. droiddude's Avatar
    Yes I'm using windows 8


    Posted via CB10
    08-18-14 07:03 AM
  11. droiddude's Avatar
    I tried formating both on the computer & on the phone. Maybe you guys can tell me what SD cards you are using I think that would really help. Thanks


    Posted via CB10
    08-18-14 12:40 PM
  12. anon5817504's Avatar
    I have a SanDisk Ultra 32GB MicroSD HC1


    love my Z30 but need some help-img_20140818_194713.jpg
    droiddude likes this.
    08-18-14 12:56 PM
  13. Dave Bourque's Avatar
    Yes I'm using windows 8


    Posted via CB10
    Did you update to 8.1.1 and all the updates included? That stopped the crashing for me. I'm using SanDisk 64GB class 10

    Z10STL100-3/10.2.1.3247
    08-18-14 01:04 PM
  14. bintheredundat's Avatar
    Did you update to 8.1.1 and all the updates included? That stopped the crashing for me. I'm using SanDisk 64GB class 10

    Z10STL100-3/10.2.1.3247
    SanDisk 32 gig. Class 10.

    Posted via CB10
    droiddude likes this.
    08-18-14 01:33 PM
  15. droiddude's Avatar
    Thanks everyone for their help I have not updated to windows 8.1 yet that's a good point I will do that quickly . Also thanks for specifying the SD card should be a class 10. I will be trying all your suggestions. I will post the results. Thanks BlackBerry family.

    Posted via CB10
    08-18-14 10:12 PM
  16. Dave Bourque's Avatar
    Thanks everyone for their help I have not updated to windows 8.1 yet that's a good point I will do that quickly . Also thanks for specifying the SD card should be a class 10. I will be trying all your suggestions. I will post the results. Thanks BlackBerry family.

    Posted via CB10
    I'd say class 10+ works best and never had issues with sandisk.

    Z10STL100-3/10.2.1.3247
    08-18-14 10:33 PM

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