1. CrackBerry Question's Avatar
    I was so happy when a previous q10 update brought back the prompt to delete from hub only or hub and server. Since I updated with a few days ago, I'm getting only the choice to delete from hub. I checked under hub/more/settings/display and actions, and the "prompt" option is still selected. What to do? I want the option of deleting from both hub and server. thank you for your assistance.
    08-04-14 10:36 PM
  2. pkcable's Avatar
    Have you tried unchecking the prompt option, rebooting, and then re checking the prompt option?
    08-07-14 09:31 AM
  3. ecoh's Avatar
    Thank you. I tried your suggestion: switched "prompt" to "handheld only" and then rebooted and rechecked "prompt." Still gave me the reply that emails will be deleted only from hub. (I assume you meant turned off and on? I didn't take the battery out and put back in.)
    08-11-14 08:12 AM
  4. ecoh's Avatar
    Finally someone at a verizon store knew something about blackberry! The prompt does work. It's just that the screen was changed, so the bullet to delete from both does not appear unless you scroll down within the screen, a peculiar setup. But fortunately, the functionality still exists.
    09-05-14 09:26 AM

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