1. Writer's Avatar
    I have a Q10 and recently it does not light up keyboard when in darkness. I did a BBVE test and they fail. Is there a way to fix it thru Settings?
    Or do I need to send to BlackBerry for repair?
    Thank you.

    11-26-15 02:32 PM
  2. HakanBALCI's Avatar
    First what is your software information?

    Send via  Passport SE
    11-26-15 02:53 PM
  3. HakanBALCI's Avatar
    Second u can try Clean installation via autoloader 2639 or 2789 OS (don't restored ur backup)

    Send via  Passport SE
    11-26-15 02:55 PM
  4. HakanBALCI's Avatar
    Third if still continue sensor issues? U ll send ur phone for repair.

    Send via  Passport SE
    11-26-15 02:57 PM

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