1. TheBirdDog's Avatar
    That is to say, the setting for turning it on and off doesn't work. It's always on lift to wake now even when I have the setting turned off. Anyone else experience this?
    It's not the biggest deal but I don't like it when my device doesn't function exactly how it's supposed to.

    Posted via my BlackBerry Passport
    12-26-14 07:25 PM
  2. TheBirdDog's Avatar
    Upon further inspection, if I have 'flip to save power' off my 'lift to wake' function seems to work again. I'm still a bit confused as these settings should be able to work independently of one another. Oh well...

    Posted via my BlackBerry Passport
    12-26-14 07:30 PM
  3. Eve LeTa's Avatar
    I'm experiencing the same issue. It did appear the first time today and nothing I've tried so far fixed it. Would really appreciate any solution to solve the problem.

    Posted via CB10
    12-27-14 10:42 AM
  4. byex's Avatar
    Run BBVE and do a sensor test. More than likely your sensors aren't working and you just need to restart the phone.

    Posted via CB10
    12-27-14 11:17 AM
  5. Eve LeTa's Avatar
    I did and it passed all the tests. A restart didn't help either. Thank you anyway byex.

    Posted via CB10
    12-28-14 03:38 AM
  6. helalzone's Avatar
    Just hard reset your phone,
    Keep pressing volume up and down button for around 30 seconds

    Eve LeTa likes this.
    12-28-14 04:45 AM
  7. Eve LeTa's Avatar
    Thank you helalzone, it's working again.

    Posted via CB10
    12-29-14 04:30 PM

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