1. CrackBerry Question's Avatar
    Blackberry Keyone, Build# AA0750, OS 7.1.1, Secrty patch 9/5/17. BBbry user since 2003.
    Phone hasn't updated in 18 months, because it's so far behind I'll have to mail in to get brought current (a week-ish w/o phone). I've no problems at all w/my Keyone even w/o any updates. I've been seriously considering leaving Blackberry to some other $400-600 phone. Also, I'm considering the Key2 or Key2 LE.
    1) My question to anyone who's left bbry, is there anything comparable at the same price (I'm doubtful because I love the shortcuts the keyboard affords)???
    2) Is the Key2 worth the extra $200 over the LE???
    3) Should I just send in my Keyone to get updated??
    Thx for any feedback
    04-11-19 04:18 PM
  2. Bla1ze's Avatar
    Blackberry Keyone, Build# AA0750, OS 7.1.1, Secrty patch 9/5/17. BBbry user since 2003.
    Is that a Verizon or Sprint KEYone? If not, what's the PRD? Open your phone dialer and enter this code: *#837837# (*#TESTER#).

    1) My question to anyone who's left bbry, is there anything comparable at the same price (I'm doubtful because I love the shortcuts the keyboard affords)???
    Only the KEY2 and KEY2 LE if you want a keyboard.

    2) Is the Key2 worth the extra $200 over the LE???
    That's kind of up to you. Is it worth it to you?

    3) Should I just send in my Keyone to get updated??
    If it's a Sprint or VZW one, it can't be upgraded.
    04-11-19 04:26 PM
  3. BigJuicer's Avatar
    Bought from Amazon when released, Carrier initially T-Mobile, switched last fall toAT&T

    1) I'll likely stay. Do both have 2step shortcuts from main screen?

    2) Hmmm, $200 if only Key2 is noticeably better...than the LE or my Keyone. I think my keyone not being upgraded is causing my battery to drain faster.
    3) They said they could upgrade my unlocked AT&T if I sent it in.
    04-11-19 04:36 PM
  4. conite's Avatar
    Bought from Amazon when released, Carrier initially T-Mobile, switched last fall toAT&T

    1) I'll likely stay. Do both have 2step shortcuts from main screen?

    2) Hmmm, $200 if only Key2 is noticeably better...than the LE or my Keyone. I think my keyone not being upgraded is causing my battery to drain faster.
    3) They said they could upgrade my unlocked AT&T if I sent it in.
    What is the PRD of your current device?
    04-11-19 04:39 PM
  5. BigJuicer's Avatar
    Prd - 63116-001
    04-11-19 04:54 PM
  6. conite's Avatar
    Prd - 63116-001
    That's the problem. You are on an OS build that should never have found its way to your variant.

    The only way to get back on track is to perform a clean install with the Mobile Upgrade Tool on your PC.

    Download and install, put your device in fastboot mode, connect to PC, run the tool.

    https://mega.nz/#!lEZhDLBD!sgf-kGMor...W_I_vjCqRfzn5k
    Bla1ze and BigJuicer like this.
    04-11-19 05:10 PM
  7. BigJuicer's Avatar
    So this is novice-friendly and can be done by me? BlackBerry tech support said I could only mail it in to fix. Here goes...Thanks so much! (wish me luck :-)
    04-11-19 05:24 PM
  8. conite's Avatar
    So this is novice-friendly and can be done by me? BlackBerry tech support said I could only mail it in to fix. Here goes...Thanks so much! (wish me luck :-)
    I'll be around if you get stuck.
    04-11-19 05:27 PM
  9. BigJuicer's Avatar
    AWESOME!
    04-11-19 05:28 PM
  10. Ben xfg's Avatar
    The only way to get back on track is to perform a clean install with the Mobile Upgrade Tool on your PC.
    Just to clarify, this will completely wipe the device, right?

    Posted via CB10
    04-11-19 05:37 PM
  11. conite's Avatar
    Just to clarify, this will completely wipe the device, right?

    Posted via CB10
    Yes.
    04-11-19 05:48 PM
  12. BigJuicer's Avatar
    Ran the tool, finished, turned phone off, now green light illuminated...guess I'm going to power it up
    04-11-19 06:03 PM
  13. BigJuicer's Avatar
    Apparently I did something wrong. Phone status unchanged, booted up to same old status. I may have done something wrong going into fastboot. I turned phone off, held down power=vol down, little green menu came up, then I connected phone, and ran tool.
    04-11-19 06:10 PM
  14. conite's Avatar
    Apparently I did something wrong. Phone status unchanged, booted up to same old status. I may have done something wrong going into fastboot. I turned phone off, held down power=vol down, little green menu came up, then I connected phone, and ran tool.
    You did it correctly. Did you watch it update? Any messages?

    What build are you running now?
    04-11-19 06:11 PM
  15. BigJuicer's Avatar
    Same build, I think it may have been a usb connection error...about to reattempt
    04-11-19 06:16 PM
  16. BigJuicer's Avatar
    should i remove my sd card?
    04-11-19 06:18 PM
  17. conite's Avatar
    should i remove my sd card?
    Makes no difference.

    I'm pretty sure the tool installs the right driver, but in case not, here it is:

    https://mega.nz/#!YVI0VKpR!38iPAMEtT...Q2t1X-Ro2M82WI
    04-11-19 06:38 PM
  18. BigJuicer's Avatar
    While running the download, i received an "AddFontResource failed. Click to Retry to try again, Ignore to proceed, or Abort to cancel installation" I chose Ignore. Nowabout to run Mobile Upgrade tool (which i neglected to do the 1st time)
    04-11-19 06:47 PM
  19. BigJuicer's Avatar
    AWESOME!!! I feel like I have brand new phone!! Android 8.1.0, security patch Feb 5,2019, Build number ABP819
    04-11-19 07:46 PM
  20. conite's Avatar
    AWESOME!!! I feel like I have brand new phone!! Android 8.1.0, security patch Feb 5,2019, Build number ABP819
    Woo hoo!
    BigJuicer likes this.
    04-11-19 08:09 PM
  21. spantch101's Avatar
    Woo hoo!
    Glad to see you're still around here giving help !
    04-15-19 12:59 AM

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