Printable View
If I am on a phone call and another call comes in when I switch to the new call the other line is still tied up and I can hear the double beep indicating that I have a call on hold. How can I fix this? My Passport would give me a option to say if I answer this call it will end the other call or I can put the other call on hold.
Hello open your Phone app.
Top right select 3 dots
Select settings
Select calls
Select additional settings
Make sure Call waiting is enabled
Good luck
Posted via Z10, PASSPORT SE and or PRIV
I am experience a similar but different problem. I have call waiting enabled, but when I answer an incoming call while on the phone, after ending the incoming call I cannot switch back to the original call.
In other words I cannot retrieve a call that has been placed on hold. The area where I would typically have the hold button is replaced with a Bluetooth button. I have tried every button including the mute button and add call and nothing works. I have to end the original call and call them back.
I am on conference calls regularly and have to take incoming calls to handle urgent matters so any help here would be greatly appreciated.