1. CrackBerry Question's Avatar
    Hello All,

    I just purchased a new Keyone and am in the process of getting it set up. It is an ATT phone and has an ATT sim card in it. I know the sim card works.

    The phone is unable to access the cellular network. It just has an empty triangle with no bars. Nothing i seem to do works.

    It recognizes the sim card, because when I have fired it up without it inside it notifies me that no sim card is present.

    Any advice?
    07-05-19 07:39 PM
  2. conite's Avatar
    Hello All,

    I just purchased a new Keyone and am in the process of getting it set up. It is an ATT phone and has an ATT sim card in it. I know the sim card works.

    The phone is unable to access the cellular network. It just has an empty triangle with no bars. Nothing i seem to do works.

    It recognizes the sim card, because when I have fired it up without it inside it notifies me that no sim card is present.

    Any advice?
    Type *#837837# into your phone dialer. What is your OS build and device PRD?
    07-06-19 09:03 AM

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