1. deano44's Avatar
    Could you help with why I've only had 3 monthly updates on my keyone that I purchased in may 2017 ? I got it from the carphone shop in the UK when they first came out but only 3 updates have been available to me. Could you help or explain why this is ? Thanks
    01-06-18 03:52 AM
  2. Bla1ze's Avatar
    Don't have an explanation for it. Some devices have got continuous updates while it seems Euro versions have been skipped over a few times. Been trying to figure out why but no direct answer as of yet.
    01-06-18 10:46 PM
  3. Carjackd's Avatar
    Press and hold both volume down on the right side and the Power on/off key on the left side for 32 seconds.

    Reboot the device once it comes back up and you are logged into the device open the updates app, check for and update . If the initial time it says that your software is update..check it again.

    Tell me how that works out

    But Bla1ze is right some EU device just haven’t received the same amount of updates as others
    01-06-18 10:57 PM
  4. deano44's Avatar
    No luck with that, I tried it twice but still says system is upto date. The last update was months ago now. I presume I did this correct. I clicked on the setting continue the reboot then held down the on/off button ?
    01-07-18 02:28 PM

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