1. CrackBerry Question's Avatar
    My Keyone has made an update ( AAQ302 ). After this update the fingerprint is not working anymore when unlocking. The spacebar has now a function of pass characters. If you press your finger in the spacebar it has no additional function.

    Anyone same problem or solutions?
    11-10-17 03:23 AM
  2. texn884's Avatar
    MIne works perfect Maybe do a phone reset and try it then wipe the phone
    11-10-17 09:50 AM
  3. flytiki99's Avatar
    Exactly the same issue! Also said fingerprint hardware not found I tried to set up a fingerprint again but now fingerprint has ceased to exist in settings! I have tried a reset but not worked!
    11-15-17 02:59 PM
  4. flyersfan76's Avatar
    Oh thank goodness. I thought it was just me because if I had finger prints set up it would work while signing into my bank, paypal and the like but unlocking the phone was sporadic.

    I deleted all 4 finger prints and tried to set them up again. Nothing.

    I also thought that my finger prints were not the best as I had been doing some work can getting cuts and scrapes.

    Funny I never thought that I would use the fingerprint sensor but no I miss it. The KEYone has a bigger tendency to wake when placed in my pocket. I didn't have that issue with my Passport and other devices. Never pocket dialed with the Passport but the KEYone was a lot.
    11-22-17 10:19 AM
  5. kyamil10's Avatar
    hi , what should I do if the spacebar don't accept the finger, means it's broken, the sensor? can I order a new one? where?
    11-23-17 08:12 PM

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